At Stand For Stuff® we take pride in our excellent customer service. Your satisfaction is 100% guaranteed. If you have problems with one of our products, we will happily ship replacement parts to you free of charge, usually within 24 hours. If you need help, please email firstname.lastname@example.org or call 206-257-2263 or toll free 800-456-8629 in the US. If you need information, please email email@example.com.